How do I Pay


  You may qualify for funding  

  You may be able to qualify for funding There are several alternative ways in which the services that you receive from us may be paid for. We would be happy for someone to discuss your circumstances and needs so that we can advise you on the availability of funding and the best method of paying.

Our charges are based on an hourly rate that varies depending on the times at which our services are provided - but It's possible that you may not need to pay anything directly yourself. Please contact us for full details, and answers to any questions you may have. 

The Local authority funding Depending on your circumstances and the prevailing local regulations, you may be able to receive funding from your local authority. That would be provided in either of two alternative ways:

Via a personal budget 

Via direct payments 

HSC trust funding for Northern Ireland

You may be able to receive funding from your local HSC Trust. That would be provided in either of two alternative ways 

Via HSC Trust 

Via direct payments 

Details of the differences between these two methods are outlined here.

Social care funding 

Many of our clients use social care payments, such as Attendance Allowance, Disability Living Allowance to help them to fund their care costs. Disability Living Allowance may be claimed by under-65's with a physical and/or mental difficulty who need support. 

Over 65-year-old who need help with personal care may be eligible to receive Attendance Allowance, which is not means tested. 

Personal funding 

If you are not eligible to receive financial assistance from your local authority or local HSC trust, you may pay privately. In which case we will quote you a clear payment structure, with no hidden extras, and we will send your bills at an agreed interval. You may pay by Bank transfer, cheque 

How to pay privately  

  If you pay for your care privately, we will agree with you a clear payment structure and send your invoices at a regular monthly intervals. We will also agree a support plan with you defining exactly the services you will receive.   

Several payment methods are available  

Depending on your local office you will be able to pay for your care in a number of ways, such as cheque, Bank Transfer.. Please check.  

State-supported payments  

If the NHS is supporting your care at home funding, you should not need to get involved with the bills because we will deal directly with your local Primary Care or HSC Trust on your behalf. Your local Primary Care or HSC Trust may offer a choice of funding method. They should provide you with full details so that you can decide which you prefer.

Local authority funding   

If NHS funding is available for you in your local authority area, the main methods of funding are:  

Direct payments  

Personal budget

However, not all local authorities and NHS regions provide funding for care at home.  

Personal budget  

 If your local Primary Care Trust allocate to you a personal budget you probably won't pay anything directly yourself. However, because it is important that you manage your budget, we will discuss with you how your local system works and what it allows for. The situation will be reviewed on a regular basis to ensure that you remain in control of your budget and how it is used. You can choose to draw your personal budget as direct payments. 

Direct payments  

If you choose to receive direct payments, they will be made directly to you by your local authority. You will then be responsible for making payments for your care by using that money.